Data Bridge Market Research analyses that the Cloud Telephony Service Market will exhibit a CAGR of 13.78% for the forecast period of 2022-2029.  Therefore, the cloud telephony service market value would stand tall by USD 67.57 billion by 2029. Surge in the demand for cloud based services especially in the developing economies, growing technological advancements in the public switched telephone networks (PSTNs) and rising adoption of cloud telephony service by small and medium scale enterprises are the major factors attributable to the growth of the cloud telephony service market.

This analysis assists report users in evaluating the Cloud Telephony Service market based on various parameters such as economies of scale, switching costs, brand loyalty, existing distribution channels, capital investments, manufacturing rights & patents, government regulations, advertising impact, and consumer preference impact. This simplified data is expected to aid the industry’s key decision-makers in their decision-making process. Furthermore, this study answers the crucial question of whether or not new entrants should enter the Cloud Telephony Service industry.

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Leading Key Players Operating in the Cloud Telephony Service Market Includes:

Some of the major players operating in the cloud telephony service market are Cisco Systems, Inc., DIALPAD, INC., Exotel Techcom Pvt. Ltd., Knowlarity Communications Pvt Ltd, LeadNXT., Fusion Connect, Inc., Microsoft, Mitel Networks Corp., Natterbox, NetFortis, Nextiva, NFON, NovaCloud (Pty) Ltd., NTT Communications Corporation., PortaOne, Inc., Redcentric plc., RingCentral, Inc., Singtel, Kaleyra., Telviva, Tripudio Ltd., VoIPstudio, Vonage and Vox Telecom among others.

Key Market Segments:

  • Based on deployment type, the cloud telephony service market is segmented into cloud and hosted.
  • Based on enterprise, the cloud telephony service market is segmented into small and medium enterprises (SMEs), large enterprises.
  • Based on network, the cloud telephony service market is segmented into public switched telephone networks (PSTNs), voice over internet protocol (VoIP).
  • Based on application, the cloud telephony service market is segmented into conferencing, multi-level IVR, sales and marketing, customer relationship management (CRM).
  • Based on end user industry, the cloud telephony service market is segmented into telecom and IT, banking, financial services and insurance (BFSI), government, health care, media and entertainment, education, retail, and others.

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Cloud Telephony Service Market, By Region:

The countries covered in the cloud telephony service market report are U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, Israel, Egypt, South Africa, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and Rest of South America as part of South America.

The country section of the cloud telephony service market report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points such as consumption volumes, production sites and volumes, import export analysis, price trend analysis, cost of raw materials, down-stream and upstream value chain analysis are some of the major pointers used to forecast the market scenario for individual countries. Also, presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.

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